Returns & Exchanges

At Steel Mill Gifts, we want you to love every piece you bring into your home. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the home decor items you wish to return.

• 2.
  Prepare Your Package

  Carefully pack the items in their original packaging, ensuring all fragile components are secured to prevent damage during transit.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.